Our competitors have their pricing all wrong

If you’ve looked at other vegetation management software utilities, you know that 60Hertz CMMS’ competitors have it all wrong: every maintenance management software platform charges based on the number of users. The more employees or users, the more the annual cost. Which means your already tight budget just gets tighter.

But not at 60Hertz Microgrids. Unlike our competitors, 60Hertz structures its pricing on installed kilowatt capacity at each site, not on the number of users that will be monitoring each site. We invite multiple users and related assets on each platform. Why?

60Hertz knows that building a culture of maintenance ratchets up when more individuals are involved with assets and plant performance. You want more people, not fewer, sniffing for gas leaks, reducing the vegetation management utilities cost at a site, monitoring engine pressure, and fixing telecommunications issues. You want supervisors, maintenance planners, and electricians viewing and recording data seamlessly from single source of truth; rather than segregated in silos across logbooks, sticky notes and What’sApp messages. As Peter Asmus (Guidehouse Insight’s) recent blog featuring 60Hertz notes, microgrid maintenance can be a life or death issue. All the more reason to be confident that you can have all your personnel using your CMMS!

You know why more better!

Maintenance is a team sport.

Anyone that tries to tell you differently, hasn’t  tried to trouble shoot low power, or done a major overhaul on a CAT3456 – it’s a team sport! 

Maintenance is buoyed by observations, attention and lots of interaction. Asset performance and return on investment is threatened when maintenance is an afterthought or the domain of the Operations Department alone. Issues are often easy to overlook. But, the more linemen, regional electricians, mechanics, or local operators are empowered to document, note, and flag what they see, smell, measure, troubleshoot and resolve, the more resilient your assets (and personnel) will be! Like you, 60Hertz has observed that when local employees who work as back-up operators, or “casuals” are included, their faithfulness and job-ownership is enhanced. Giving a part-time employee a login to their maintenance app can unlock the keys to their commitment.

Yet in the traditional Software As A Service business model, employers would be penalized financially if they invite their back-up field agents to the program. In our mind, these competitors just don’t get remote asset maintenance. The committed local site agent is invaluable, when they can walk into a plant and by the vibration know that an engine needs attention. Our competitors pricing scheme and design principals makes the last mile agents inaccessible to most regional maintenance teams. 60Hertz has championed historically marginalized workers as we detail in a recent blog. Including as many employees as possible with a profile picture and access is another way we express our commitment to equality.

60Hertz’s pricing is based on the Kilowatt Capacity (installed capacity) at each site. Bring as many users and as many different assets on the platform as you can!

“We understand that from remote power utilities, to remote mining operators, to Original Equipment Manufacturers (OEMs), to microgrid developers — all crave more field observations not less. The secret to more data is more people gathering it. Plain and simple.” Tonya James, Cofounder

For OEM service teams, a CMMS (What is CMMS?) that invites customers to contribute to maintenance observations is game-changing. Rather than simply wait for customers to call for service, the OEM service team now has a CMMS that welcomes all content.

The 60 Hertz Advantage

60Hertz also recognizes that microgrids frequently have a wider circle of stakeholders than a commercial office building or industrial plant – the conventional markets our CMMS competitors’ target. Instead, if microgrids have investors, multiple governmental agencies, non-profit partners, local site hosts, maintenance contractors, OEMs and constituents using the power, then inviting each of these stakeholders to have a view on the uptime and maintenance efficiency of the microgrid is clutch. Lots of stakeholders can mean that no one feels ultimately responsible for the site’s performance. But if it costs the developer no more to invite all its stakeholders to their 60Hertz dashboard, all the better. Even if many stakeholders never login, or login infrequently, their right and ability to view up-to-the-minute performance tenders the transparency that compels optimization, accountability, metrics, and performance. In sum, these attributes create a culture of maintenance.

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Piper Foster Wilder

Piper Foster Wilder is a Humboldt Fellow and is former Vice President of Amatis Controls. She is committed to creating meaningful work for all people and enabling a transition to renewable energy while economizing the diesel that some must use. She holds multiple awards for her entrepreneurship and social impact initiatives.