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Managed Services

Expert Operational Support. Real ROI. Zero Extra Headcount.

Whether you’re managing a distributed fleet of renewables, emerging microgrids, or a multi-OEM solar portfolio, the biggest constraint isn’t technology, its bandwidth. We help expand your operational capacity with an experienced team that combines your data and systems with expertise triaging alerts, alarms and responses, using 60Hertz tools, deliver measurable performance gains.

Let your teams focus on strategy. We’ll handle the workflows that keep your assets healthy, compliant, and profitable.

Why Choose 60Hertz Managed Services?

Extend Your O&M Operations

60Hertz provides comprehensive, data-driven operational support that integrates seamlessly into your existing tools and processes, or replaces them entirely.
Our team delivers:

Fractional Analysts & Workflow Support

Get the equivalent of a full-time performance team at a fraction of the cost.

We manage:

  • Your DAS and Monitoring platforms in order to silence, escalate or triage fault code
  • Create PM schedules
  • Quarterback field reports and escalate to correctives if desired
  • Monitoring/DAS portal data validation
  • Customizable levels of approvals and authority: tell us how to represent your goals

Your analysts get their time back. Your technicians get clearer instructions. Your organization gets tighter operational discipline.

Active Monitoring

We connect your monitoring tools (Monitoring, DAS, BMS portals) directly into work order workflows, so every alert receives the appropriate human or automated response.

Our team ensures:

  • Alerts map to the right responses
  • Only actionable events become tickets
  • Escalations follow your SLAs and contract requirements
  • Nothing falls through the cracks

Better signal. Less noise. Faster resolution.

Proactive Issue Detection

We look for what monitoring alone can’t see.

Using the 60Hertz platform, our team identifies:

  • Repeated fault patterns
  • Seasonal or environmental risk (smoke, dust, pollen, heat waves)
  • At-risk components before they escalate
  • Work orders trending toward SLA misses
  • Data gaps from OEM systems

Preventive Maintenance Optimization

Refine your PM program using real asset data, not static OEM schedules.

We help you:

  • Calendarize recurring maintenance across sites & subcontractors
  • Identify PMs that aren’t producing expected improvements
  • Forecast resource needs
  • Shift maintenance to condition-based triggers when appropriate

Reporting, Documentation & Compliance

Turn raw data into polished, investor-ready insights.

We deliver:

  • Monthly performance reports
  • Asset-level health summaries
  • Environmental condition impact analysis
  • Audit-ready maintenance documentation

When regulators, owners, or insurers need clarity, you have it.

What We Manage for You

Our Managed Services cover the full lifecycle of O&M coordination:

Fault Code Processing & Triage

We review alerts across all connected sources and ensure the right action is taken.

Work Order Creation & Routing

Manual or automated job creation, tailored to your rules.

Escalation Management

Responsive escalation based on severity, business impact, and SLA requirements.

Site Coordination

Scheduling subcontractors, tracking confirmations, and ensuring completion documentation is captured.

Proactive Data Quality Assurance

We monitor for:

  • Missing data
  • Underperforming inverters
  • Bad timestamps
  • Offline assets
  • Data drift

Clean data → better decisions → better performance.

Portfolio-Level Oversight

Weekly and monthly reviews of trends, risks, and opportunities to improve uptime and reduce costs.

Designed for Operators Who Need Scale

This service is a perfect fit for:

Utilities integrating new renewable or DER fleets

Solar O&M providers with limited internal headcount

IPPs with multi-OEM asset portfolios

Virtual Power Plants with distributed, behind-the-meter assets

EPCs offering post-construction maintenance

Organizations preparing for NERC/FERC visibility and compliance requirements

Your Team + Our Platform

Most managed service providers run in parallel to your tools.

We plug directly into them.

Your workflows remain intact, but become:

Faster

Cleaner

More reliable

More predictable

More profitable

The ROI

Most customers see:

MTTR reduction of 20–40%

Better SLA compliance and fewer penalties

Earlier detection of costly failures

Thousands saved by avoiding unnecessary maintenance

Up to $61,256 in annual operational savings per portfolio

Managed Services pays for itself, often within the first quarter.

Ready to Expand Your Operational Capacity?

Let’s build a managed plan around your fleet size, asset mix, and growth trajectory.

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