EV Charging Station Maintenance & How It Impacts Your Bottom Line


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As the number of electric vehicle (EV) drivers skyrockets globally, the focus within the EV charging industry is shifting significantly. Initially, the strategy was focused on rapid expansion However, as 1,000 EV chargers were added to the U.S. in the second half of 2023 shows, the industry’s focus is evolving. Now, EV charging station maintenance is becoming paramount.

“This shift underscores the importance of maintaining the burgeoning network of EV charging stations not just to support the growing fleet of electric vehicles but to ensure the safety and reliability of these critical infrastructures,” said Piper Wilder, Founder and CEO at 60Hertz Energy.

In this blog post, we’ll go into why you need to stay on top of EV charging station maintenance, tips for doing so, how collecting data can help improve maintenance, and how a CMMS can help with the whole process.


Why You Need to Maintain EV Charging Stations

When EV charging stations fail, it can be due to a number of different reasons such as power supply issues, malfunctioning chargers, and notably, poor maintenance. Other factors contributing to failures include inactivity, power surges, and software or firmware glitches.

These failures not only inconvenience EV drivers but can also negatively affect their perception of electric vehicles as a viable alternative to traditional fuel-powered cars.

As the adoption of electric vehicles continues to grow, the demand for accessible and reliable charging infrastructure becomes increasingly important. Well-maintained charging stations help ensure that drivers can charge their vehicles efficiently and without delay, improving the overall user experience and supporting the transition to electric mobility.

The risks associated with unmaintained EV charging stations extend beyond mere inconvenience. Reliability issues can lead to delays in charging, affecting drivers’ schedules and potentially causing a loss of productivity. Furthermore, the financial investment in EV charging infrastructure is significant.

Routine maintenance not only protects this investment but also extends the lifespan of the charging equipment. Regular inspections, cleaning, lubrication, and timely component replacements can prevent wear and tear, thereby prolonging the life of the charging station.

Discover how a CMMS can help with infrastructure maintenance:

How to Maintain EV Charging Stations

Regular maintenance of EV charging stations not only extends the life of the charging station but also maintains a safe and efficient charging experience for users. Here are some essential maintenance tips for keeping EV charging stations in top condition.

Don’t Underestimate Cleaning

External contaminants like dust and debris can significantly affect the performance of charging stations. Using compressed air to clear out dust or debris from the charging port and plug can prevent these issues.

Additionally, applying electrical contact cleaner can help clean and condition the plug and charging port. It’s important to choose cleaning solutions carefully—avoid aggressive chemicals or abrasive solutions that could damage the station’s exterior and internal components.

Make Sure to Inspect Components

Charging cables are prone to wear and tear due to frequent use. Regular inspections for cracks, fraying, or other damages are essential. Replace damaged cables promptly.

Also make sure to keep clean and free from wear. Damaged or worn connectors can compromise the charging process.

Carry Out Regular Testing

Regularly testing the charging station by connecting an EV and initiating a charge can help identify any operational issues before they become significant problems. This proactive approach allows for early detection and resolution of potential system anomalies.

Keep Things Up-to-Date

Firmware updates often include fixes for known issues and may enhance the station’s functionality. Ignoring software updates can lead to inefficiencies and operational problems.

Regularly checking the station’s display for error messages or system updates can provide early warnings about potential issues. Staying informed about the station’s status helps with timely interventions and maintenance.

Invest in Training and Support

The foundation of effective EV charging station maintenance lies in the knowledge and skills of the staff responsible for its upkeep.

Investing in comprehensive training programs is essential to equip your team with the necessary expertise to manage and maintain these stations efficiently. Understanding the intricacies of the equipment, deciphering error codes, and mastering troubleshooting techniques are critical components of this training.

By providing regular training sessions and ensuring access to the manufacturer’s support resources, staff members can swiftly and accurately address maintenance issues as they arise.

Drive Smarter Maintenance with Data

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How Collecting Data Improves EV Charging Maintenance

Here is how data can help with maintenance of an EV charging station effectively.

Scheduled Preventative Maintenance

By leveraging detailed analytics, operators can conduct targeted inspections across various components, ensuring everything operates flawlessly. Data insights guide immediate action when discrepancies are detected, aligning with stringent operational and safety standards.

This strategic, informed approach not only mitigates the risk of significant breakdowns but also significantly enhances the longevity of your charging infrastructure.

Performance Tracking

Continuous monitoring and analysis provide a clear view of station uptime and functionality, allowing operators to spot trends and foresee potential disruptions. Armed with this knowledge, you can make precise maintenance decisions and plan upgrades, ensuring your stations always deliver top-tier service.

On-Site Repairs Management

Minimize the financial strain of on-site repairs with a data-centric strategy. Accurate, real-time data allows for swift identification and resolution of issues, drastically reducing downtime and safeguarding your investment.

Effective data management also helps ensure rapid restoration of service, maintaining optimal availability for your customers and reinforcing the reliability of your EV charging network.

And what can drive data aggregation and visibility? Computerized Maintenance Management Software (CMMS).

The Power of CMMS in EV Charging Station Maintenance

With 60Hertz’s CMMS, effortlessly schedule preventative maintenance, manage on-site repairs efficiently to minimize downtime, and monitor the performance of each charging station in real-time.

Our clients enjoy an average annual cost savings of $61,256, thanks to our comprehensive approach to maintenance that includes over 200,000 maintenance records and more than 520,700 maintenance activities completed since 2021.

Embrace the future of EV charging station maintenance with 60Hertz’s CMMS. Our platform is designed to help you maximize the lifespan of your charging equipment, reduce repair costs, and maintain a high level of service availability for EV drivers.

Book a demo today to get started.

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